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Whether you're evaluating Partneralytics, need onboarding support, or want to speak with someone about a specific feature — our team responds fast and knows the platform inside out.
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Average response time: under 3 minutes during business hours
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support@partneralytics.com — replies within 2 business hours
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Start a New Programme
Evaluating Partneralytics for your brand or looking to migrate an existing affiliate programme? Talk to our sales team. They'll walk you through the platform, answer commercial questions, and build a proposal tailored to your model.
Talk to SalesExisting Customer Support
Already on Partneralytics and need help with tracking, payouts, reporting, or a partner dispute? Our support team handles platform issues and account questions with a two-hour response commitment on all plans.
Open a Support TicketPartnership & Agency Enquiries
Running an agency managing multiple brand clients? Want to become a technology integration partner or reseller? Our partnerships team handles commercial agreements, co-marketing, and technology integrations.
Agency ProgrammeResponse times by channel & plan.
We're where your partners are.
Partneralytics operates globally with regional teams across five continents. Every office supports local partnerships operations, compliance, and partner success.
Kentucky
- 212 N. 2nd St. STE 100 Richmond, KY 40475
- +1 (530) 269-6377
- us@partneralytics.com
- Sales, Partnership Success, Finance
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Quick answers to common questions.
All form submissions receive an automated confirmation immediately, followed by a personal reply from our team within two business hours during weekdays. Complex commercial inquiries — such as enterprise pricing or migration projects — may take up to four hours as we route to the appropriate specialist.
For the fastest response, existing customers should use the in-app support widget — it automatically includes your account context, meaning our team can start working on your issue without needing to ask for additional details. This contact form is best for pre-sales inquiries, billing questions, or anything that doesn't fit neatly inside the platform.
Yes — demos are available to anyone evaluating the platform, with no account or credit card required. A 30-minute guided walkthrough with a partnerships specialist covers the features most relevant to your use case. You can book directly via the form above (select "Book a Demo") or reach us at demo@partneralytics.com.
Media and research inquiries go to press@partneralytics.com. Our communications team handles press releases, data requests, interview requests, and fact-checking. Response time for press inquiries is one business day, with priority given to time-sensitive publication deadlines.